Community engagement is at the heart of local government. It helps communities to be active participants in shaping their own future and play a part in positive changes. Council has a vital role to play in providing opportunities for people to be involved in creating good public policy and ensuring relevant, quality services.

Penrith City Council is currently reviewing the Community Engagement Strategy and Community Participation Plan 2024-28, formalising our commitment to better decision making through meaningful engagement.

In these documents, you can read about our guiding principles and methodology to understand what engagement looks like at Penrith City Council.

This is our promise to all Penrith community and stakeholders, to be involved in shaping the future of our City.


You can view the draft in the "Document Library" on the right hand side of this page, and provide your feedback in the "Make a Submission" section below.

If you prefer, you can review a hard copy in person at the following locations:

◊ Penrith Civic Centre

◊ St Marys Business Office and Library

◊ Penrith Library

◊ St Clair Library

You can also provide a written response to Council via:

  • Email: corporate.planning@penrith.city
  • Mail to: Attn Corporate Strategy PO Box 60, Penrith NSW 2751 Australia
  • In person – Penrith City Council Civic Centre, Monday – Friday between 8.30am - 4pm


Free communication services can assist by contacting Council on your behalf Monday to Friday between 9am-4pm. Please call 4732 7777.

To speak in your preferred language, call the Translating and Interpreting Service on 131 450.

The National Relay Service can support with:

  • Voice relay: call 1300 555 727
  • TTY: call 133 677
  • SMS relay: call 0423 677 767